• The 10 Year Plan is about ending homelessness. We recognize that the root causes must be tackled (poverty, the shortage of affordable housing are just two examples). But to be effective we felt it important to focus our efforts on ending homelessness.
  • Client choice: the person who is homeless makes the decisions. She chooses where she wants to live – anywhere in the city, in accordance with the ‘scattered approach’ called for in the Plan. She decides which services and supports she needs to begin her healing process.
  • Recognizing diverse needs: some people’s needs are so complex that they may never be able to live independently – they may need permanent supportive housing, for example.  The Plan allows for flexible solutions, rather than a ‘one size fits all’ approach.
  • Closing the front door into homelessness (prevention) is as important as opening the back door out of homelessness.